Private: Vice President – Data Centre Services (HK)

As a wholly owned subsidiary of The Hong Kong and China Gas Company Limited and an associated company of Henderson Land Development Company Limited, Towngas Telecom has long garnered an undisputable reputation for its pragmatic approach to quality services.

Riding on the advantage of the advanced Glass-In-Glass (GIG) techniques from Europe, Towngas Telecom, as a carrier-neutral telecommunication service provider, is best known as the provider of high-end telecommunication infrastructure and quality network solutions. Towngas Telecom is also the provider of choice for various renowned corporations, international network service providers, and professional clients in the provision of bespoke, low-cost and highly efficient services.

To cope with our business expansion, we are seeking qualified individual to join this dynamic business.

The Role:

• Manage the teams to provide high level of service availability and operations
• Ensure Data Centre facilities such as UPS, Cooling, Power, firefighting system being well maintained and in operations
• Uplift the facilities diversity and committed services to customer in healthy conditions
• Ensure 7×24 hotline and alarm monitoring on TGT network and services in smooth, escalate and report any incidents
• Manage the monitored networks/platforms under healthiness conditions and report to Tier II for alarms enhancement
• Daily review fault cases and follow up until resolution
• Craft out the operation workflows and procedures for Network Operations Centre to follow, escalate and report any incidents
• Support to meet customer requirement to achieve company sales target
• Develop multi-skill set among teams to ensure network/platform knowledge being shared
• Perform project management for Data Centre related works
• Prepare regular management reports and manage Data Centre OPEX and CAPEX within budget

The Person:

• Degree in Engineering, Business Administration or related discipline
• Minimum 20 years’ relevant experiences, preferably with Data Centre operation and management experience
• Experience in managing property, operation and engineering teams is preferred
• Strong knowledge on Data Centre facilities, such as UPS, Cooling and Power supply
• Good project management and vendor /contractor management skills on new project, facilities replacement and upgrading
• Capable of managing, uplifting and training Data Centre teammates on technical knowledge
• Competent to offer alternative solutions to management team for contingency plan, flexible services and innovative ideas
• Proactive, result-oriented and self-motivated with strong business acumen
• Good command of written and spoken English, Mandarin and Cantonese

Application with full details stating current and expected salary to: recruit@towngastelecom.com

Please quote the reference number (TGT/VPDC/23) in your application.

(All personal data provided will be treated in strict confidence and used for recruitment purposes only.)